There are many suggestions on how to fix the loss of Bluetooth on laptops but the problem I have is probably my stupidity! How do I manage to update a Bluetooth driver on a Tower PC that only has a Bluetooth/wireless keyboard and mouse and does not have a touch screen?? I upgraded my main HP All-in-One PC but struck a major problem (not Bluetooth as I did not get to try that as I have a touch screen. However I ended up with a lot of work returning to Windows 8.1 and turned off automatic Windows update. I also upgraded the PC that I have trouble with Bluetooth. Initially it worked OK until an auto Windows Upgrade for 10 killed Bluetooth.
Do to this I can neither upgrade Bluetooth OR return to Windows 8 which is a serious consideration. I also upgraded a Netbook I have from Basic Windows 7 to Windows 10. This for a short time was the only PC that I had working and then, after a few days, this morning it found an update for Windows 10. Damn I had forgotten to turn off Auto Windows update!
Now this has no mouse that will work but has a touch pad so when I figure how to update Bluetooth as least I can access the Notebook. However how do I upgrade my lack of Bluetooth on the PC I mentioned? Only has Bluetooth/Wireless keyboard/Mouse.
Would it be easier somehow to return it to Windows 8? I do like Windows 10 from an initial look but not happy with the problems I have struck. Will not be moving up to Windows 10 now on my main PC until I see less problems.
Hi Mitchell, Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated. I’m sorry to know that you have issues with Windows 10 Bluetooth. Sorry for the inconvenience caused.
I will be happy to assist you. Please follow the below methods and check if that helps.
Method 1: Update the Bluetooth drivers. Step 1: Check for the latest driver update through Windows Updates. At the Start screen, type Windows Update. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results. When the Windows Update control panel opens, click on “ Check for Updates ” on the top left corner to receive a fresh list of updates. Incompatible or not properly installed graphics card drivers are the most common cause of this issue. Step 2: Follow the steps below to update the drivers.
Press Windows + X key on the keyboard. Go to device manager. Right-click your Bluetooth devices.
Click Update Driver Software and then follow the steps in the wizard that appears. Restart the computer and check. Method 2: Check in compatibility mode. Download the Bluetooth drivers from the manufacture's website for Windows 10, if not available. Follow these steps to install the drivers in compatibility mode and check if that helps.
Bluetooth Driver Windows 10 Download
Download the driver from the manufacturer’s website. Right-click on the driver setup file and click on ‘properties’. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists. You may also refer: (Steps applies to Windows 10) Please let us know, if you need any further help and we would be glad to assist you further.
Hi - I have 2 laptops one (First one) with Windows 7 upgraded from Vista and the other (Second One) Windows 7 clean install. I recently got a Bluetooth Dongle (USB 2.0 MINI BLUETOOTH V2.0 EDR DONGLE - a.k.a CSR Bluetooth USB dongle) and tried on both the laptops. Here is my problem - On the first computer (Vista upgraded to Win7) it installs as CSR Bluetooth Device under device manager (driver file is btcusb.sys) and it does not work at all. Cannot find bluetooth devices nor devices could find by computer.
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I've been looking for about 2 days on forums and websites and didn't find a proper answer. Hope you can find it!
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